OrthoNebraska's Hospital Patient Financial Services

There are several factors that may affect personal financial responsibility for your care. Our Patient Financial Services department can answer any questions regarding costs associated with your upcoming surgery or paying your bill after your stay.

OrthoNebraska offers options with regard to payment.

Financial Services


You may use the link below to pay your bill online.

Pay Your Bill Online

By Phone

Call (402) 609-2400 or toll free at (855) 609-1600 to pay your bill by phone using a bank withdrawal, any major credit/debit cards.

By Mail

Use the payment envelope included with your billing statement or mail your payment to:

2808 S 143rd Plaza
Omaha, NE 68144

In Person

Payments may also be made in person at the front desk of the hospital.

The Billing Process

Prior to your surgery, you will be contacted by a member of our pre-admission staff. In addition to information about your general health, they will collect insurance data to pre-approve your surgery. When you arrive for surgery, you may be asked for a co-payment or deductible. After you leave the hospital, a bill for your services will be sent to the insurance company. After we receive payment (30-60 days) you will receive a letter asking for the remaining portion for which you are responsible.

If you are not financially capable of covering the entire balance due, please contact a Financial Advisor at (402) 609-2423 immediately.

Please note that in addition to the hospital, you may receive a separate bill for anesthesia, radiology, internal/family medicine, pathology services and/or your physician. These bills reflect the professional services provided during your stay. If you have questions concerning this bill please contact the provider directly.


OrthoNebraska participates in most major insurance plans and works directly with your provider to submit a claim on your behalf.

Please contact your insurance provider to ensure that we are in your providers in-services network.

We recognize that not all patients have insurance or health care benefits. If you do not have insurance, you will be asked to pay a portion of the anticipated balance prior to your surgery. Contact our Financial Counselor at (402) 609-2423 or email Financing@OrthoNebraska.com for more information.

Can I get an estimate?

Yes! Contact our Financial Counselor at (402) 609-2423 or email Financing@OrthoNebraska.com. Just by obtaining information concerning your procedure and insurance, we can provide you with an estimate of the costs associated with your stay.


Contact Patient Financial Services at (402) 609-2423 concerning your payment. We are always happy to schedule an appointment to meet with you.

Participating Insurance Providers

Aetna Better Health of Nebraska
Blue Cross Blue Shield of Nebraska
Coventry Advantra
Coventry Healthcare of Iowa (PPO Only)
Coventry Healthcare of Nebraska
First Health
Golden Rule

Government Employees Hospital Association (GEHA)
Humana Medicare
Iowa Medicaid
Medicare Blue (Blue Cross Blue Shield)
Missouri Medicaid
Midlands Choice
Multi Plan
National Preferred Provider Network

Nebraska Medicaid
Network Blue
Prime Health Services
Three Rivers
UnitedHealthCare Community Plan (UHC Medicaid)
United Health Care Plan of the River Valley
United Medical Resources (UMR)
Wellmark HMO