When I first checked in there was someone greeting you right at the door and they sent me over to an individual and said go see [name redacted], I think it was, and I went over to her and she looked at me like I was lost and wondered why I was standing in front of her, and she said 'what do you need?' And I told her 'well she sent me over here to check in,' and she said 'oh, well you need to go to the open desk over there and they announce you over there, and then that person, they'll take you to another person.' So the check in was pathetic. But the PA Natasha was excellent and I think the nurse that saw me before, they were excellent. They were fantastic just like Dr. Burt, always very very good. The staff out front was kind of (INAUDIBLE)
Oct 17, 2019
My only complaint was not related to this visit, it was the loss of my appointment that I had scheduled a few weeks back with Dr. Burt. "Must have been a computer glitch," is a possibility, but I felt a little peeved. Yesterday's visit made up for it!