Anticipated Questions and Answers
Do I have to get a COVID-19 test prior to surgery?
Yes – OrthoNebraska is requiring all surgical patients to receive a test prior to a scheduled procedure.
How long does it take to get the results?
Results are received and communicated back to patients within 48-72 hours.
How will I find out if I am positive or negative?
You will receive a phone call from Urgent Care Omaha regarding your results.
Where do I go to test?
OrthoNebraska has partnered with Urgent Care Omaha (Rockbrook Location) to conduct the COVID-19 testing. Urgent Care Omaha is located in the southeast corner of 108th & West Center Road across the street from Rockbrook Village (on the same side of the street as Don & Millie’s). The physical address is: 2821 S. 108th Street, Omaha, NE 68144. When you arrive, park in one of two designated OrthoNebraska patient stalls. DO NOT EXIT YOUR CAR. Staff will see that you have arrived via video camera and will come out to your car to conduct the test.
Do I have to schedule an appointment?
Urgent Care Omaha will be calling you to schedule an appointment. If you do not hear from them, please contact your OrthoNebraska care team at (402) 609-3000.
What if I want to get a test at another location?
You may receive testing at an alternative site. However, before choosing a testing site, ensure they can process your test results test in the four-day time frame. Results will need to be faxed to OrthoNebraska by 5PM the day prior to your scheduled surgery. Please note: Only PCR/RNA tests will be allowed. These tests currently monitor active disease. If your results are not received by 5PM the day prior to surgery, your surgery will be rescheduled.
What if I’ve already had COVID-19 and have recovered?
If you have already been infected with COVID-19 and recovered you will still need to receive a negative COVID-19 test result prior to surgery.
What if I am positive?
If you receive a positive test, your results will be shared with the Department of Health & Human Services to ensure the most recent guidelines are followed. In addition, OrthoNebraska will reach out to you to reschedule your surgery for a later time.
When will I be allowed to reschedule my surgery?
Guidance for rescheduling will come from the patient’s county health department in order to follow proper quarantine procedure. Once out of quarantine and following 21 days since your last symptom, you will be allowed to reschedule the surgery. Please note: you will still require a negative test within four (4) days prior to the rescheduled surgery.
How do they test for COVID-19?
Testing for COVID-19 involves inserting a 6-inch long swab (like a long Q-tip) into the cavity between the nose and mouth (nasopharyngeal swab) for 15 seconds and rotating the swab several times. The swabbing is then repeated on the other side of the nose to make sure enough material is collected. The swab is then inserted into a container and sent to a lab for testing.
Is it safe?
Yes, the testing and the procedure to conduct it is very safe. OrthoNebraska patients have designated parking at the urgent care site and will receive the testing curbside – meaning you will not need to leave your vehicle. In addition, providers will be wearing all proper personal protective equipment.
What do I do after the test?
Following the test, we ask that you self-isolate at home.
Do I have to pay for the test?
Billing for the COVID-19 tests are handled thru Urgent Care Omaha. Please contact your insurance company if you have any questions regarding payment of testing.
What if I do not get a test done?
In the event the test results are not received prior to the procedure or if test results are positive, the procedure will be rescheduled to a later date.
I am not from Omaha, what do I need to do?
Patients located outside the Omaha metro have a few options for testing. They can work with their primary care provider to receive testing through their recommended site, they can test at another location (see above) or can come to Omaha to use our preferred vendor Urgent Care of Omaha. If receiving a test at an alternative site, results will need to be faxed to OrthoNebraska by 5:00PM the day prior to surgery.