OrthoNebraska has always been focused on preventing the spread of infection. We continue to actively monitor, prepare and work to control and prevent the spread of COVID-19. In doing so, we have implemented several changes to ensure the safety and wellbeing of our patients, guests, staff, providers and community. While this may be an inconvenience, safety has always been our top priority.
This information will be updated as the situation locally, or the situation at OrthoNebraska, changes. For the latest on general information regarding Coronavirus (COVID-19), we suggest the Centers for Disease Control and Prevention (CDC) or calling the Nebraska Department of Health and Human Services at (402) 552-6645.
Thank you for your understanding, and for doing your part to keep our community safe.
Jump to Updates
- Information for Patients & Visitors Overview
- Pre-Surgical COVID-19 Testing
- Mask Policy
- Virtual Care
- Visitor Policy
- Orthopaedic Urgent Cares
- Staff Protocol
For Spanish-speaking or visually impaired:
- Spanish (Espanol) Speaking Visitor Screening Guide
- Outlook Enrichment Hotline for Blind and Visually Impaired
Information for Patients & Visitors Overview
- Effective Monday, April 13th, all patients and any visitors will be required to wear a face covering while at any OrthoNebraska facility. A homemade mask or scarf covering your mouth and nose would be appropriate. If you do not have a face covering available, please call (402) 609-2600 to discuss alternatives.
- If you are visiting or accompanying a patient… please see below for our updated visitor policy.
- If you are currently feeling ill (fever, cough or shortness of breath)… please follow-up with your primary care provider before coming in for your scheduled appointment, accompanying someone to an appointment or visiting a patient at OrthoNebraska Hospital.
- If you have had close contact with a person under investigation for COVID-19 within 14 days of getting sick… we ask that you refrain from visiting any OrthoNebraska location until you have completed 14 days in self-quarantine and are symptom free, as recommended by the CDC. Close contact is defined as:
- Being within approximately 6 feet or within the same room/care area for a prolonged period of time while not wearing any type of protective equipment (i.e. mask)
- Having direct contact with infectious secretions (i.e. being coughed on) while not wearing any personal protective mask.
- If you have an appointment or are visiting our Oakview campus… all patients and visitors will be asked a series of questions to understand their current health status and possibility of exposure. This will occur at the entrances to campus while all patients and guests remain in their vehicle. Wellness screening hours will be Monday thru Friday from 5:00 AM-6:00 PM. Outside of these hours, patients and guests will screen at the front desk with an access representative or nurse. Questions include: (If you answer ‘yes’ to any of the below, you may be subject to further screening and/or asked to reschedule your appointment. Call (402) 609-2600 to discuss in greater detail.)
- Have you traveled by mass transit (i.e. Plane, Train, Subway) outside of the metropolitan area within the last 14 days?
- Did you have close contact with a person under investigation for COVID-19 within the last 14 days? (see above for definition of close contact)
- Do you have a fever, consistent cough, sore throat and/or shortness of breath?
- If you have an appointment or are visiting any OrthoNebraska facility… all patients and guests will be asked the above questions in relation to their possibility of exposure to infectious disease and current health status.
Pre-Surgical COVID-19 Testing
In accordance with government recommendations, OrthoNebraska resumed elective surgeries on May 4. We are operating at less than normal capacity to ensure the safety of our staff and patients. One of the most important preventative measures we have put in place is pre-surgical COVID-19 testing.
If your surgery was postponed due to COVID-19, you should have been contacted by your care team. Feel free to call (402) 609-3000 with any questions.
Effective Monday, April 13th, OrthoNebraska will be taking additional precautionary measures to limit the risk of exposure by following the CDC’s guidance and requiring all patients, as well as any potential visitors, to wear a face covering while at any OrthoNebraska facility. A homemade mask or scarf covering your mouth and nose would be appropriate.
If you do not have a face covering available, please call (402) 609-1650 to discuss alternatives, such as our virtual care program, or we can address your concern when you arrive for your appointment. Or, read this FAQ regarding masks.
OrthoNebraska has begun providing virtual care in order to provide high quality care while respecting social distancing and other guidelines.
Using video chat technologies, our team can effectively conduct an otherwise normal office visit (without a physical exam) by directing and observing motion and pain. Should an X-ray or other diagnostic exams be needed, our care team will work with you to schedule a time at your convenience, including conducting these tests during off-hours. Additionally, if you are comfortable, family members and other caregivers are welcome to attend your virtual visit as well.
To protect our patients, staff and community from the risks associated with COVID-19, as of Monday, April 6, OrthoNebraska will no longer allow visitors. To be clear, patient appointments will continue as scheduled. We understand this may be an inconvenience. However, the safety of our patients, healthcare workers and the community is our number one priority.
In addition, all patients and visitors will be screened for recent travel, possible exposure to COVID-19 positive individuals, and common signs & symptoms of the disease. This includes having their temperature taken upon arrival. If you have a temperature over 100O, you will be asked to return to your vehicle and follow-up with your primary care provider.
We also understand there may be circumstances that require exceptions to our visitor policy. This may include minors, dependent adults, or caregivers required for transportation following a procedure. For visitors at the hospital, our updated hours are 5:00 AM until 8:15 PM. Any visitor under the age of 19 will not be permitted. As always, proper hand hygiene is strongly encouraged in all areas.
CLICK HERE to view the full visitor policy.
PLEASE NOTE: In addition to patients, all visitors will be required to wear a face covering while at any OrthoNebraska facility. A homemade mask or scarf covering your mouth and nose would be appropriate. If you do not have a face covering available, please call (402) 609-2600 to discuss alternatives.
We would be happy to discuss your personal needs prior to your arrival. Please feel free to reach out to your care team or call (402) 609-3000.
Like many medical professionals across the world, we have been getting lots of questions about how COVID-19 might impact your care.
Continue as directed by your provider, unless you get infected with COVID-19. If you do, stop all your arthritis medications except for NSAIDs and the hydroxychloroquine, and call your provider.
Visits and Infusions
We are favoring virtual visits for follow up care and taking many additional precautions to keep you safe.
Orthopaedic Urgent Cares
In order to make best use of our resources, we will be temporarily consolidating the Sarpy County and Oakview Orthopaedic Urgent Cares. Patients will still have the ability to receive walk-in orthopaedic care at the Sarpy County clinic while a provider is present. After 5:00 PM, or whenever a provider is not present at this location, patients will be redirected to the Oakview location.
The Orthopaedic Urgent Care at Oakview will remain open as scheduled:
Monday – Friday from 8:00 AM – 9:00 PM
Saturday & Sunday from 10:00 AM – 2:00 PM
Again, this is a temporary consolidation of the clinics. The timeline will be evaluated on an ongoing basis as we monitor the spread of COVID-19, orthopaedic needs of the community and availability of resources.
In addition to taking temperatures at the start of their shift, all OrthoNebraska team members are required to self-screen daily for COVID-19 symptoms. Should one of our team members exhibit any symptoms, they have been asked to refrain from coming to any of our facilities. Additionally, all patient-facing team members are required to wear a mask while at work.
Outlook Enrichment Hotline for Blind and Visually Impaired
It can be overwhelming to find the resources you need during this challenging time, especially if you have poor or no vision. If you know someone who can’t see or can’t see very well, call Outlook Enrichment’s COVID-19 Help Line at (531) 365-5059 for assistance from people who understand vision challenges and want to help. This line is staffed 8:00 AM to 8:00 PM Monday through Friday. Messages received outside of these times will be answered within 24 hours. These resources can also be found at outlookne.org/covidhelp.